|What exactly is ModernPorts.com?
ModernPorts.com is Hong Kong's first shipping portal providing
a one-stop, e-business platform that offers a wide range of port-related
services to the local shipping community including shipping lines,
freight forwarders, hauliers, shippers, consignees and government
We provide real-time information and online services such as Sailing
Schedules, Data Declaration, Appointment System, Import Demurrage/Empty Detention,
Export Delivery, Early Come, Late Come, Container Handling Instruction, Change Shipment / Port,
Empty Collection / Delivery, Container Tracking, Barge Operations, Movement Reports,
Inventory Reports and Reference Materials. ModernPorts.com was set up by Modern Terminals
Limited, the first terminal operator established in Hong Kong.
|What is the cost of using ModernPorts.com?
Browsers may visit us free of charge but they have limited access
to information and services provided.
Members may visit us free of charge and have access to information
and services such as news, traffic updates, typhoon updates and
terminal arrangement and container tracking.
Value Added Members will pay a basic monthly fee, for access to
all of the above and other services such as Sailing Schedules, Data Declaration,
Appointment System, Import Demurrage/Empty Detention, Export Delivery,
Early Come, Late come, Container Handling Instruction, Change Shipment / Port, Empty Collection/Delivery, Barge Operations,
Movement Reports and Inventory Reports.
|How do I become a member?
Please click here to go
to our "Registration Section" where you will be asked
to complete a registration form; or contact us on our enquiry hotline:
(852) 2115 3899
|How can I settle payments for subscription
You can select any of the following methods as the most convenient
way to settle your payments:
||autopay from your bank account or credit card
||send a cheque
A monthly statement will be sent to you directly or through email
and you will also be able to check the billing on the portal in
the near future.
|If my company subscribes to your portal, how
many people within the company can access the sections of the
portal that are for members only?
You can authorise as many people within your own company as you
want to have access to the portal. However, only one user can access
the portal at any one time for one subscription account.
| If our business partner or supplier is also a ModernPorts.com
member, can they access your records for particular transactions?
No, only if you authorise this. We believe very firmly in safeguarding
the privacy of our members and ensuring the security of our portal.
Our portal members do not have access to other members' data. This
is a security measure we implement rigorously.
|Why should I do things electronically through
ModernPorts.com instead of using the traditional way of doing
As a comprehensive information, communication and business place,
ModernPorts.com facilitates faster, more streamlined shipping services.
We offer continuous access to our services (round the clock), high
speed access, single instance processing of your requests (streamlined),
interactivity and immediate results.
We hope that you will join us online and enjoy the additional benefits
that we offer. You are of course, welcome to do business with Modern
Terminals in the way that makes you feel most comfortable.
|Why should I use ModernPorts.com instead of
some other portal?
We are the first portal in Hong Kong dedicated to the shipping
community and offering a one-stop, round-the-clock range of on-line
port-related services. There is no other portal that is 100 per
cent dedicated to the needs of the shipping community in Hong Kong.
By using ModernPorts.com, you will have access to real-time information
and be able to facilitate your business processes and transactions.
We offer a simplified service, tailored to your individual needs.
| How can I find out more about ModernPorts.com?
Please email your enquiry to help@ModernPorts.com
or call us on our enquiry hotline: (852) 2115 3899
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| What kind of software and hardware do I need
to be a member of ModernPorts.com?
||Windows Version 95 or above
||Internet Explorer 5.0 or above, Netscape 4.6 or above
||An internet connection to any Internet Service Provider (ISP)
||A Pentium based PC with 64MB RAM and a 56K modem
| Isn't using the Internet an insecure way of
connecting to ModernPorts?
The Internet is not necessarily any less secure than communicating
over telephone, through fax or by post. In fact, we employ state-of-the-art,
advanced technology in Internet security for both transmission and
authentication. All commercial transactions and important data are
encrypted during transmission, using SSL technology. This security
software is widely deployed and accepted as an industry standard
in the field of e-business.
| Is my data secure?
We have invested in a robust security system which includes several
layers of protection against would-be intruders, a firewall, intrusion
detection system and a sophisticated authentication system.
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